Our management have all served time as valeters, so we really understand the difference between acceptable and excellent.
We are one of the longest established national valeting operators in the UK. In fact we are 40 years old this year.
We currently valet 30,000 vehicles a week, have national coverage and are completely flexible.
We work with many AM 100 Dealer Groups and numerous private operators.
We use the latest equipment and technology and we do NOT scrimp on cleaning materials.
All customers are visited EVERY 10 days by our area management, no exceptions. We ensure you are looked after and our management are accessible.
We use hot water clean as standard.
We are a valeting specialist and that’s what we concentrate on. We have no other objective but to ensure you and your customers are happy.
Whether you are a small single site dealership or a large national automotive group with multiple sites it is vital that every vehicle on your forecourt is presented to the highest standard.
Falcon now have a fleet of Rapid Response Vehicles to respond to the changing needs of our customers and to ensure additional resources are readily available.
Falcon currently work with a number of preparation centres throughout the UK, valeting in excess of 5,000 vehicles weekly.
Falcon understand that the preparation of commercial vehicles is very much price led and in an industry were margins are becoming ever more tighter, delivering a quality standard cost effectively is key.
Over the last 7-8 years I have used the services of Falcon Car Care at various retail outlets, notably Volkswagen in Chester and have always found them to be reliable and co-operative in all aspects of the business.
Audi have employed the services of Falcon Car Care Ltd for the past 18 months. During this time I have found them to be very professional in the service that is provided and they have produced.
I would like to put on record my level of appreciation for a level of
service that is way beyond that of my expectations. All too often people criticise the valeting industry, and the level of service they supply.